Teamcenter SLM

PROLIM connects Teamcenter with Salesforce Sales
Cloud and Service Cloud to align engineering and
customer teams – enabling faster quotes, fewer errors,
and increased aftermarket revenue.

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Siemens Teamcenter PLM

Product structures, valid configurations, eBOM/mBOM, service parts, and engineering change rules – all maintained in Teamcenter for complete lifecycle visibility.

Salesforce CRM

Sales, service, and field teams configure products, generate quotes, and manage service entitlements – all within Salesforce, with rules from Teamcenter.

Why This Matters

Transform service operations into a driver of customer value and revenue.

Fragmented Product & Customer Data

PLM and CRM live in separate systems – causing version mismatches and data reconciliation overhead.

Sales Teams Quoting Unbuildable Products

Without real engineering rules, sales configure options that manufacturing cannot actually deliver.

High CPQ Maintenance Costs

New product introductions trigger long, expensive CPQ rule update cycles that slow time-to-market.

Slow Quoting for Complex Products

Manual processes for engineered-to-order products extend quote cycles – and cost deals to faster competitors.

Low Service Attach Rates

Without installed base visibility, sales misses upsell and cross-sell opportunities at renewal and service touch points.

No Visibility into Service Entitlements

Service teams lack real-time access to what each customer asset includes – leading to delays and incorrect quotes.

Three Pillars of Customer-
Centric Servitization

Connect products, services, and customers through a unified lifecycle approach.

Faster, Cost-Effective Service

Connected planning and accurate asset data enable service teams to respond faster and resolve issues at lower cost.

Smart Upgrade & Parts Recommendations

Installed base intelligence surfaces targeted upgrade, spare parts, and service package recommendations that boost revenue.

Teamcenter + Salesforce CPQ, in Sync

Engineering rules flow directly into Salesforce CPQ – enabling fast, accurate quotes for complex engineered products.

Key Capabilities

Manage service planning, execution, and optimization in one platform.

PLM Configurator + CPQ

Embed Teamcenter engineering rules in Salesforce CPQ to ensure only valid configurations are quoted.

Always-updated Rules

Keep CPQ rules synced with Teamcenter for faster launches and lower maintenance effort.

Asset Intelligence

Deliver targeted upgrade, parts, and service recommendations based on installed assets.

Service Quoting

Generate service quotes based on installed asset configurations for fewer errors and faster response times.

Multi-Channel

Connect Sales, Service, Field Service, and B2B Commerce through one unified integration.

Aftermarket Growth

Drive upsell opportunities, spare parts sales, and service revenue using real product data.

Why PROLIM

Proven expertise in delivering connected product and service lifecycle solutions.

PROLIM combines expertise in Teamcenter and
Salesforce to deliver seamless sales and service
integration with automatically aligned
engineering rules.