PROLIM connects Teamcenter with Salesforce Sales
Cloud and Service Cloud to align engineering and
customer teams – enabling faster quotes, fewer errors,
and increased aftermarket revenue.
Siemens Teamcenter PLM
Product structures, valid configurations, eBOM/mBOM, service parts, and engineering change rules – all maintained in Teamcenter.
Salesforce CRM
Sales, service, and field teams configure products, generate quotes, and manage service entitlements – all within Salesforce, with rules from Teamcenter.
Why This Matters
- Fragmented Product & Customer Data
- Sales Teams Quoting Unbuildable Products
- High CPQ Maintenance Costs
- Slow Quoting for Complex Products
- Low Service Attach Rates
- No Visibility into Service Entitlements
Fragmented Product & Customer Data
PLM and CRM live in separate systems – causing version mismatches and data reconciliation overhead.
Sales Teams Quoting Unbuildable Products
Without real engineering rules, sales configure options that manufacturing cannot actually deliver.
High CPQ Maintenance Costs
New product introductions trigger long, expensive CPQ rule update cycles that slow time-to-market.
Slow Quoting for Complex Products
Manual processes for engineered-to-order products extend quote cycles – and cost deals to faster competitors.
Low Service Attach Rates
Without installed base visibility, sales misses upsell and cross-sell opportunities at renewal and service touch points.
No Visibility into Service Entitlements
Service teams lack real-time access to what each customer asset includes – leading to delays and incorrect quotes.
Three Pillars of Customer-
Centric Servitization
Faster, Cost-Effective Service
Connected planning and accurate asset data enable service teams to respond faster and resolve issues at lower cost.
Smart Upgrade & Parts Recommendations
Installed base intelligence surfaces targeted upgrade, spare parts, and service package recommendations that boost revenue.
Teamcenter + Salesforce CPQ, in Sync
Engineering rules flow directly into Salesforce CPQ – enabling fast, accurate quotes for complex engineered products.
Key Capabilities
PLM Configurator + CPQ
Always-updated Rules
Asset Intelligence
Service Quoting
Multi-Channel
Aftermarket Growth
Why PROLIM
PROLIM combines expertise in Teamcenter and
Salesforce to deliver seamless sales and service
integration with automatically aligned
engineering rules.
- Siemens PLM expertise – Teamcenter implementation
and configuration - Salesforce expertise – Sales Cloud, Revenue Cloud,
CPQ, Service Cloud - Industry-specific delivery – proven across complex
manufacturing sectors